New Patient Information

What will happen at your first visit to Greater Springfield Orthodontics?

Whether you have been referred by your dentist or if you have requested an appointment yourself, your specialist orthodontist will begin your appointment with a full assessment.

Your specialist orthodontist will:

  • Examine your teeth, jaw, bite and profile
  • X-rays are completed with our state-of-the-art technology which is both efficient and safe, using a very low dose of radiation. To find out more about the technology used by Greater Springfield Orthodontics click here.
  • A full evaluation of any orthodontic requirements and recommendations will be presented to you.
  • Discuss treatment options for you, estimated length of treatment and the best time to begin treatment.
  • Make sure that all your questions have been answered and that you fully understand what will happen in the future. There will be no pressure to go ahead with treatment after the assessment; however, we will give our specialist recommendations.
  • Provide you with a written quote for any treatment recommended.
  • Offer you further appointments should you decide to go ahead with treatment.
  • Send a written report to your referring dentist advising of the treatment plan.

We pride ourselves on being a caring, educated team specialising in the latest orthodontic treatments in a friendly hygienic environment.

Scheduling information

We know your time is valuable and we pride ourselves on running on time and cherish our reputation of finishing our treatment as scheduled without excessive numbers of appointments.

Priority appointment times are reserved for those patients who require regular short visits, usually to check braces or plates, and these patients get first choice for after school times. Longer appointments may need to be scheduled at other times.

If you are unsure how long your appointment will be, or you can only make a certain time, call the friendly team and we will try and help you find the best solution.


We make safety and patient care our priority, and follow all safety requirements for sterilisation. It is our policy within this practice to provide the highest standard of care for our patients. All items are either single use disposable or heat sterilized in between each patient. You can have peace of mind that all safety precautions have been adhered to.

Get started today and fill out our New Patient Form

Greater Springfield Orthodontics

If you have any further questions about the patient experience or you are ready to make your first appointment, contact the team at Greater Springfield Orthodontics. We are here to help you achieve the smile of your dreams.

Karen Rands
The most efficient and proffesional allied health provider I have ever been to!
Karen Rands
Kelly Alzate
Excellent service from the very first consultation. No hidden costs or surprises, we opted for the Sure Smile which gave my daughter fantastic results in only 12 months. Friendly and professional staff, flexible appointments that fit around school hours. Highly recommended.
Kelly Alzate
Sim Gumi
Myself and my brothers have all had braces provided by greater Springfield orthodontist and the care given to us has been exceptional. They have always been helpful in assisting the on going care to make sure our teeth stay perfect and are so very professional, absolutely great staff.
Sim Gumi
Donald Carmichael
Highly recommend this practice, from the very first phone call, Melinda was very friendly, knowledgeable, caring and informative, explained the process for my daughters potential braces requirement and what I was up for financially. Arranged appointment quickly and on the day was highly proficient,caring and understanding. Dr Southall explained potential options simply and recommendations from his perspective. A very professional organization with friendly caring staff.
Donald Carmichael
Really inpatient, if you are 5 minutes late and you will be rescheduled to 2 months’ later date. Worst service ever.
Nathan Nelson
Great service, I highly recommend!!!
Nathan Nelson
Jerome Joseph
Highly recommend coming to Greater Springfield orthodontics. The team responses quickly for appointment times and are very caring.
Jerome Joseph
Angelique Fourie
Highly recommend. From my son's first consultation a few years ago with Dr Southall to getting braces with Dr Clare and the continued care with Sharyn, the process has been easy, well explained, and made affordable for us. The whole team at GSO has been great to deal with.
Angelique Fourie
I would like to give a very BIG thank you to Dr Natasha Clare and the rest of the amazing staff. I highly recommend Greater Springfield Orthodontics, especially for adult braces. My braces were barely visible & just took 17 months to give me the smile I wanted! The whole process was seamless and very easy going, to my surprise. The Suresmile Technology was great! The kind reception staff were very flexible with my schedule & I was never afraid to ask questions and raise any queries. The whole team was just outstanding.Thank you! 5 stars.

Call us today to reserve your appointment

No referral from your dentist necessary - simply give us a call

Brookwater Village